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The Mur Hotel Neptuno in Playa del Inglés was the first hotel recommended "Adults Only" in Gran Canaria. Here you can ensure the tranquility, that you want during your holidays in a wonderful setting, in the heart of one of the most popular and tourist places on the island in Playa del Inglés.

170 rooms of modern style and totally renovated (for architectural reasons the hotel has many stairs), impeccable service of our staff and excellent gastronomy is the perfect combination for your rest and enjoyment. A great variety of services, such as the wide range of treatments and massages in the Wellness Corner, direct access to the Yumbo shopping center, free Wi-Fi throughout the complex, the stay at the Mur Hotel Neptuno **** will become an unique experience.

With the All Inclusive program with drinks of international brands and the possibility of having lunch à la carte, added to the spectacular tropical climate throughout the year, is the perfect choice for your holidays.


    • Excellent location in the centre of Playa del Inglés.
    • Direct access to the Yumbo shopping center.
    • Hotel “Adults Only” recommended for +18 years.
    • One step away from Casino Gran Canaria.
    • Modern rooms with wifi, coffee and tea, balcony.
    • Enjoy our spectacular All Inclusive.
    • Personalized treatment.


    • Our all inclusive, without bracelets, with top brand drinks and lunch a la carte.
    • The best option to enjoy your holiday, without worries, just relaxing, knowing in advance how much you are going to spend.


    • Enjoy the pool, you are in the hotel Only for Adults, so you can read and have a rest without noises.
    • The Wellness Centre with a wide range of treatments, offers you a rest for your body and soul.
    • During the night, our terrace is open so you can taste our cocktails with live music shows.

    Gran Canaria

    • With 236 kilometers of coastline and 60 kilometers of beach, it is the ideal place to enjoy the sun.
    • The annual average temperature of 21º is perfect for relax during your holiday.
    • Whether water sports, hiking, culture, gastronomy, Gran Canaria offers something for everyone.


    The rooms of the Mur Hotel Neptuno **** Playa de Inglés, were recently renovated, the 170 rooms are designed to make you feel like home. Modern and comfortable, they are the perfect place to rest and recover energies. Their small details will offer you the comfort you need, to rest in your vacations.


    All external rooms of our Mur Hotel Neptuno (Only for adults) have a view to the pool or the garden. The entrance to our wellness center and our fitness hall is free for our guests. The characteristics of the rooms are:

    • Bathroom with magnifying mirror and hair dryer.
    • Individual air-conditioning.
    • Satellite television with flat screen.
    • Direct phone line.
    • Radio.
    • Minibar.
    • Safe.
    • Furnished balcony.
    • Pool towels in the room.
    • Kettle with assortments of tea and coffee.
    • Rooms with free WIFI disponible


    • We have rooms with King Size bed upon request.
    • Bathroom with magnifying mirror and hair dryer.
    • Individual adjustable air conditioner.
    • Satellite flat screen TV.
    • Direct phone line.
    • Radio.
    • Minibar.
    • Safe.
    • Furnished balcony.
    • Pool towels in the room.
    • Kettle with assortments of tea and coffee.
    • Rooms with free WIFI disponible.


    At Mur Hotel Neptuno 4 * you will have the perfect occasion if you just want to relax and disconnect. Being a hotel recommended for adults only, tranquility is guaranteed. We also have a "wellness corner" with sauna, turkish bath and different beauty treatments, a reading room or special offers in different golf courses of the island of Gran Canaria.

    • Conference room for up to 100 people
    • 24 hours reception
    • Fitness room (free)
    • Information about sports facilities in the surroundings (surf, golf, etc.)
    • Wi-Fi Fiber Optics throughout the hotel (free of charge)
    • Currency exchange
    • Laundry (with charge)
    • Medical service on request 24 hours (with charge)
    • Souvenir shop
    • Private transfer (on request and with charge)
    • Complimentary wellness corner with Finnish sauna, steam bath, sensory showers, Kneipp (beauty treatments and massages with charge)

    Offers & prices of beauty treatments and massages



    In Mur Hotel Neptuno you can find a buffet restaurant where breakfast and dinner are served (for dinner men are asked to wear long trousers), a Snack Bar on the swimming pool, with international meals. In the evenings it turns into a spectacular terrace where you can have a drink outdoors and listen to music with your friends.

    Guests opting for the all inclusive offer, are able to have breakfast in the buffet restaurant Nautilus until 11 a.m. and a dinner, at midday lunch “a la carte” is served in Snack Bar La Sirena, and in the evening bar offers beverages until 01:00 a.m, when our Bar Sotavento is closed. Half board option includes buffet for breakfast and dinner, while drinks during dinner are not included.


    • Buffet style.
    • International and local cuisine.
    • Breakfast available until 11a.m. and dinner with show cooking.

    Snack Bar “La Sirena”

    • Serves lunch a la carte with the salad buffet.
    • Located next to the hotel pool with outdoor terrace.
    • Two times a week offers a barbecue themed lunch and paella show cooking

    Bar “Sotavento”

    Opens at 6 p.m. to serve you cocktails, good wines and much more in an elegant and pleasant atmosphere.

  • Fact Sheet


    Do not miss any details of the hotel. Here you can download the fact sheet in the language you want.

    Catalogue Multimedia:
    read here



Avda. Alfereces Provisionales, 29 35100
Maspalomas, Las Palmas 
Tel. 928 77 74 92 / 928 77 74 92
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    Mur Hotels offers you to organize a private transfer from the airport to the hotel and back. In case of interest, please send us your request by email to: This email address is being protected from spambots. You need JavaScript enabled to view it. with your arrival/departure times and flight numbers (for organise everything, normally we need the flight info at least 5 days before arrival day).

    The price of transfer for the Adults Only Hotel Neptuno on Gran Canaria to the hotel is 35€ per way (for 1-3 people with standard luggage) and 52€ per way (for 4 - 8 people with standard luggage).

    ATTENTION! We can offer you a free transfer to the hotel if you book at least 10 nights or more in our Adults Only Hotel Neptuno in double room (min. 2 people) with half board or all inclusive on

    Request transfer

      Connection: Airport - Playa del Inglés
      Price ca. 40.00€ per oneway (max 4 persons)
      Airport - Playa del Inglés: Departure every hour between 07.20hrs and 22.20hrs
      Playa Inglés - Airport: Departure every hour between 06.20hrs and 21.20hrs
      Stops: Hotel Neptuno + Buenos Aires: CC Yumbo (100m) Parque Romántico: CC Cita (200 m)
      Price: ca.4.00€ per person/transfer

What our clients say?



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Brunch Parque Romántico

Brunch Parque Romántico

Enjoy a delicious Brunch at the Parque Romántico: Available every Wednesday, Saturday and Sunday from 09.00-12.00h for 15.00€ per Person.


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Senior Suite at the Mur Hotel Faro Jandia & SPA

Check out the Senior / Imperial / Presidential Suite at the Mur Hotel Faro Jandia & Spa for up to 9 people, connecting rooms, private jacuzzi and a large terrace. The best views are waiting for you!




We offer you a free and private transfer from the airport to the hotel and back. Promotion only valid for reservations on for double room and half board/ all inclusive of 10 nights or more.


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