MUR Hotels Inaugurates New 24/7 Call Center | MUR Hotels

MUR Hotels is pleased to announce the opening of its new call center operating 24 hours a day, 7 days a week. This service is designed to facilitate making telephone reservations and resolve any questions related to existing reservations, thus offering continuous and personalized support to all its clients.

In collaboration with the company ThinkIn, recognized for its experience in technological solutions and customer service, MUR Hotels reaffirms its commitment to improving its guests' experience from the first contact. This strategic alliance allows MUR Hotels to optimize its telephone service processes, ensuring a quick and efficient response to the needs of its clients, regardless of the time of day.

"We are very excited to launch this service that reinforces our commitment to excellence in customer service," Collaborating with ThinkIn has allowed us to implement an effective system that will ensure that our guests receive the best possible attention, 24 hours a day. "

The new call center will not only facilitate reservation management, but will also offer assistance in several languages, thus adapting to the diversity of MUR Hotels' clientele. This service is another example of the hotel chain's continuous effort to innovate and provide a superior quality service.

MUR Hotels invites all its clients to use this new service and enjoy the peace of mind that comes from knowing that there will always be someone available to attend to their needs, at any time of the day.

For more information, contact the new MUR Hotels call center at +34 928 86 49 90.