If you have a reservation with us (murhotels.com), you can enjoy a free private transfer between the airport and the hotel, an offer valid exclusively for stays at the Hotel Neptuno and Hotel Faro Jandía.
If your reservation meets these requirements:
Reservation of 10 nights minimum, in a room with two people in Half Board or All inclusive -
you can enjoy the free transfer with us.
For the Hotel Neptuno it is also valid for reservations with breakfast and lunch.
If you are interested in this special offer please contact us (min 72 hrs before your arrival) by mail to shuttle@murhotels.com:
REQUEST FREE TRANSFER
If you are not fullfilling the mentioned conditions as noted on top, you can easily request as well a private transfer or a shuttle transfer here:
BOOK MY TRANSFER NOW
From murhotels.com, we offer our clients a free transfer service (provided all conditions are met, read more below**).
If you have booked for MUR Hotel Neptuno, MUR Hotel Faro Jandía & Spa, or the ART Las Palmas Holiday Homes through murhotels.com, you can benefit from this service.
If you have all the requirements, please contact us directly with your friends (at least 7 days before the end) via email to shuttle@murhotels.com:
REQUEST FREE TRANSFER
Don't worry if you don't meet the above conditions; we can still make your arrival and departure easier by arranging your transportation for an additional fee. We offer two options: private vehicle (faster and more exclusive) or shared shuttle (reduced rate). Book now here:
BOOK PAID TRANSFER
- Only valid for stays at the MUR Hotel Neptuno or MUR Hotel Faro Jandia & Spa.
- Only for bookings made through murhotels.com, with a minimum stay of 12 nights on a Half Board or All-Inclusive basis (MUR Hotel Neptuno and MUR Hotel Faro Jandia & SPA).
- Only for bookings made on murhotels.com, for 14 nights or more at ART Holiday Homes in Las Palmas de Gran Canaria.
- Only for double rooms with a minimum occupancy of two people (no apartments, no single rooms).
- The stay must be continuous, with no breaks between check-ins and check-outs, and in the same room.
- The transfer always includes round-trip (airport-hotel-airport) and is not valid for one-way trips. There will be a single pickup at the same arrival and departure times.
- If the service is canceled less than 24 hours in advance, a fee of 50 € will be charged.
- Adding one or two extra people to the transfer will incur a cost of 35 € per person per trip. This requires prior approval from the Sales Department before additional passengers can board the vehicle.
- If the transfer is not used as booked, a fee of 50 € will apply.
- If you choose to take a taxi on your own, the hotel will not reimburse the expense.
If you meet all the requirements, please contact us directly (at least 7 days before arrival on business days) via email at shuttle@murhotels.com:
REQUEST FREE TRANSFER
If you are not fullfilling the mentioned conditions as noted on top, you can easily request as well a private transfer here:
BOOK MY TRANSFER NOW
