Home rules Holiday homes ART in Las Palmas de Gran Canaria in Gran Canaria

HOUSING RULES

GENERAL RULES OF STAY

Please leave the apartment and its furnishings in the same condition as you found them upon arrival. Smoking is not allowed inside the property. We kindly ask you to turn off all appliances and lights every time you leave the apartment to minimize energy consumption. Rubbish should be taken out daily and placed in public containers on the street or in the garage. Guests are responsible for any damages caused by negligence or improper use. Estimated costs will be assessed and sent by email, and the appropriate amount will be charged. No more people than those registered at check-in are allowed to stay overnight.

EVENTS AND CELEBRATIONS

The property is located in a residential area, so noise and any activity disturbing the neighbours are strictly prohibited. Parties and celebrations are not allowed.

CHECK-IN AND CHECK-OUT TIMES

Check-in: from 3:00 p.m. Check-out: until 11:00 a.m. Please deposit the key in the mailbox located at the hall door or at the parking exit.
Late check-out (subject to availability, extra fee):

Until 2:00 p.m.: €30/apartment
Until 5:00 p.m.: €50/apartment
After 5:00 p.m.: one extra night will be charged

INTERNET ACCESS

Free Wi-Fi throughout the premises. Select the artlaspalmas.com network and a window will prompt you to enter your personal details and apartment number. Guests may use the password GUEST or ask reception for a code.

WATER IS A PRECIOUS RESOURCE

We appreciate responsible water use and recommend sustainable consumption, as well as drinking bottled water.

BATHROOMS
Do not throw wipes or feminine hygiene products in the toilet. Use the bins provided.

PET FRIENDLY
Dogs under 10 kg are welcome. Extra cost: €12/night per dog.

BALCONIES

Use balconies responsibly. Do not throw items or hang clothes over the glass railing. Clothes racks are not allowed on balconies.

CLEANING

Please do not enter the premises with sand. Leave the kitchen clean, tidy and with minimal rubbish. Final cleaning is included. For stays longer than 7 nights: one cleaning with linen change is included. Excessive mess or dirt may result in a €50 fee. Extra cleaning: €30/day Towel change: €5/set

WASHER & DRYER

Only use the washer when full and necessary. It also functions as a dryer. Clothes can be hung using the provided racks inside the apartment.

PARKING

Covered private parking available in the building, free for guests. No assigned spots. The key provided at check-in also opens the parking entrance and is deactivated after check-out