Welcome to
MUR Hotel Neptuno 4*
MUR Hotel Neptuno 4*’s Services
A magnificent stay in Gran Canaria
MUR Hotel Neptuno is Gran Canaria's first Adults Only (+16) accommodation, designed to offer a totally relaxing experience whether you are travelling as a couple, alone or with a group of friends.
Located in Playa del Ingles, we guarantee you an unforgettable stay with personalised service that takes care of every detail.
The convenience of our All-Inclusive package without wristbands (check timetables) and the opportunity to relax in our outdoor pool with slide or in the wellness area are added values.
You will also enjoy free Wi-Fi and a safe, a 24/7 gym and, for stays of 12 nights or more on half board or all-inclusive for two people, we include a private transfer between the airport and the hotel.
AUTO CHECK-IN
The MUR Hotel Neptuno has recently incorporated a new option for check-in when welcoming its guests. Now, guests have the ability to check-in in two ways: the traditional way at the front desk or by using the self-check-in kiosks located in the lobby.
CHECK-IN ONLINE
We are happy to offer you the option to check in quickly and conveniently through our online system. Follow these simple steps to complete your check-in prior to your arrival here.
Laundry self service
Find the self-service laundry option at the Buenos Aires establishment next to the HOTEL NEPTUNO, just 50 meters away. It's fast, convenient, and available whenever you need it. 24/7. Your comfort is our priority!
ALL-INCLUSIVE PACKAGE
The All Inclusive package includes buffet style breakfast and dinner in the main restaurant. A la carte lunch at the poolside snack bar. House wines, local and selected international branded, beer, spirits, cocktails, hot drinks and non-alcoholic drinks are available for you from 10:00 hrs. to 24:00 hrs.
POOL WITH SLIDE
A refreshing swim awaits you in our outdoor pool and invites you to enjoy a ride down our pool slide. The pool of the accommodation (heated in winter, from November to April) is not suitable for people with reduced mobility (there is no ramp or elevator). VIRTUAL TOUR
PERSONALISED ATTENTION
Your happiness is our goal, and the high rate of repeat guests shows just that. We offer personalised service so that you feel at home, and above all, enjoy a relaxing holiday without worrying about a thing.
BEAUTY TREATMENTS
Holidays are for taking care of yourself. Our Beauty Centre has an extensive menu of facial and body treatments that will help you regain energy ($). To make an appointment please contact the reception directly.
Parking
The hotel has a private outdoor car park free of charge for our guests until the capacity is reached (space reservations are not allowed).
GYM 24/7
Keep fit during your holidays with our free gym with 24 h access for guests. VIRTUAL TOUR
24-HOUR RECEPTION
Luggage storage, private airport transfers, request for flowers for a special celebration, tourist information, inquiries about your reservation...contact us for everything you may need during your stay. Check-in time: From 15:00 - 24:00. Check-out time: Between 07:00 - 12:00. VIRTUAL TOUR
COWORKING SPACE
Few places in the south of Gran Canaria offer specialized coworking spaces, yet at our hotel you will find a coworking area at your disposal to work, meet and share your experiences with other users. Check out all the services of Coworking Neptuno.
WELLNESS CENTRE
Release tension and stress during your holiday. Our wellness centre features a Finnish sauna, steam room, sensation showers, Kneipp (beauty treatments and massages with additional costs), and much more. To make an appointment please contact the reception directly.
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